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Frequently Asked Questions
LumachromeHD Lumachrome prints are my favorite way to view my prints, which is why it is the only way I have chosen to offer my prints. Lumachrome is a museum quality process that takes a photographic print and face mounts the print to a clear, scratch resistant acrylic glass. This process produces a print that develops a 3d quality to the image. When light hits the print tiny metallic particles in the print illuminate depth and fine details in the image.
It's the best print process I've found and the only one I choose.
These prints come float mounted on a recessed frame and ready to hang on the wall. Framing is optional, please contact me if you wish to discuss framing options.
Artwork Return Policy
From the time you receive your original artwork from our couriers, you have seven (7) days to decide whether to keep the work or return the artwork in its original condition for a refund.
We also require all returned artwork to be shipped back by the buyer within three (3) days after confirming with us that the work will be returned. So, if you receive artwork you’ve purchased from DDS 2 Media L.L.C and are not fully satisfied, you have:
Seven (7) days to contact us about your intent to return the work
Three (3) days from the day you contacted us to ship out the artwork through a traceable method and provide us with the shipment’s tracking number.
If you do not notify us of your intent to return the work within seven (7) days of receipt or you do not ship the work within three (3) days of notifying us, you will NOT be eligible for a refund. (Some exceptions will apply. Please contact us for an assessment of your specific situation.)
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